Frank Ritchotte starts his day early. In fact, you may find him at the gym shortly after 3 a.m. — but by then he’s already spent a considerable amount of time on his phone. Such is the life of Line 6’s senior director of operations. He usually arrives to the office by 5 a.m., but not before he’s caught up on any messages from customers and browsed a sampling of select websites to get a feel for the recent Line 6-related activity. "Social media has come a long way, a shockingl

Eric Klein is from a generic small town in South Dakota. A blink-and-you-almost-missed-it kind of place where life and conversation circles around high school football rivalries and how the crops are coming in. “Needless to say, being a music geek was" — he pauses for effect — “less than optimal, socially speaking.” His family moved from South Dakota to Arizona when he was sixteen. “Getting to see live bands every weekend was life-changing,” he says. “There was one month i